Privacy Policy

    Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

    Introduction

    Last updated: January 1st, 2026

    The UAE Internal Auditors Association (UAE IAA) (“we”, “our”, or “us”) operates the website https://www.uaeiaa.org (the “Website”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

    This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Website.

    1. Information We Collect

    We may collect the following types of information:

    a. Personal Information

    When you register, enroll in courses, or contact us, we may collect personal information such as:

    • Name
    • Email address
    • Phone number
    • Organization or employer name
    • Login credentials
    • Any other information you voluntarily provide

    b. Usage and Technical Information

    We may automatically collect certain information when you access the Website, including:

    • IP address
    • Browser type and version
    • Device information
    • Pages visited and time spent on the Website
    • Referring URLs

    2. How We Use Your Information

    We use the collected information for purposes including but not limited to:

    • Providing access to courses and learning materials
    • Managing user accounts and enrollments
    • Communicating with users regarding courses, updates, or support
    • Improving the Website and user experience
    • Monitoring and analyzing usage trends
    • Complying with legal and regulatory requirements

    3. Online payment privacy policy

    • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
    • “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”
    • “Visa or MasterCard debit and credit cards in AED will be accepted for payment”
    • “The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
    • “We will not trade with or provide any services to OFAC and sanctioned countries”
    • “Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website”
    • “Cardholder must retain a copy of transaction records and https://www.uaeiaa.org; policies and rules”
    • “User is responsible for maintaining the confidentiality of his account”
    • “All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
    • https://www.uaeiaa.org ’will not pass any debit/credit card details to third parties”
    • All transactions will be processed in AED at the rate 1 USD=3.674

    4. Payment Confirmation

    Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

    5. Refund Policy

    Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

    6. Cancellation Policy

    Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

    7. Sharing of Information

    We do not sell, trade, or rent your personal information to third parties.

    We may share information only in the following circumstances:

    • With trusted service providers who assist in operating the Website and delivering services, subject to confidentiality obligations
    • When required by law, regulation, or legal process
    • To protect the rights, property, or safety of UAE IAA, our users, or others

    8. Data Security

    We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure.

    9. Data Retention

    We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

    10. Your Rights

    Depending on applicable laws, you may have the right to:

    • Access your personal information
    • Request correction or update of inaccurate information
    • Request deletion of your personal data
    • Withdraw consent where processing is based on consent

    Requests can be submitted using the contact details provided below.

    11. Third-Party Links

    The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. We encourage users to review the privacy policies of those websites.

    12. Children’s Privacy

    The Website is intended for professional and educational use and is not directed toward children under the age of 16. We do not knowingly collect personal information from children.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes constitutes acceptance of the revised policy.

    14. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    UAE Internal Auditors Association

    Email: info@uaeiaa.org

    Website: https://www.uaeiaa.org